Tag Archives: Citrix

Another shot at the Citrix sidebyside error

It seems that just installing the Visual C++ runtimes as stated in my previous post (http://wp.me/p1SoG3-12) didn’t do the trick for everyone. I have a couple of more solutions to try that have worked well for us in those cases the runtime doesn’t help:

1. Uninstall the Citrix Receiver plugin

2. Delete the following registry values (64-bit machines):


HKLM\SOFTWARE\Wow6432Node\Citrix\ICA Client\Engine\Lockdown Profiles\All Regions\Lockdown\Virtual Channels\Control

HKCU\SOFTWARE\Citrix\ICA Client\Engine\Lockdown Profiles\All Regions\Lockdown\Virtual Channels\Control

3. Install version 12.1.44.1 of the Citrix Receiver plugin (you’ll have to Google that on your own, I have no reliable download links to add here).

4. ???

5. Profit

If the above doesn’t help, there are some useful tips on the following page: http://support.citrix.com/article/CTX116550

Citrix Reciever sidebyside error

I had some issues with a user being disconnected from ICA sessions, stating that his internet connection is down. I called BS and had a look in the log book.

Vanadium: TW Protocol error: Data rejected
Cmd = CMD_TW2_TEXTOUT
The data containing the error is below (1011 bytes)

Wow.. now that’s a good error description. Ain’t it?

Anyway. Turns out Sidebyside errors are commonly fixed by installing the Microsoft Visual C++ 2005 runtime (x86).. I installed the x64 one as well just to be on the safe side.

Download:
Microsoft Visual C++ 2005 Redistributable Package (x86)
Microsoft Visual C++ 2005 Redistributable Package (x64)